Terms

Green Dog, LLC · Draft of 4 November 2026

Draft. The service agreement below is the one our clients already sign in the Client Portal. The website section at the end is waiting on our lawyer's review and may change.

Our pet care service agreement

Every client reads and signs this before their first visit. In the Client Portal it also asks you to pick the most we may spend on emergency vet care.

1. Services. Green Dog, LLC ("Green Dog") will provide pet care services (walks, drop-in visits, overnight stays) as requested by the client and confirmed by Green Dog.

2. Veterinary Authorization. In the event of a medical emergency and if the client cannot be reached, Green Dog is authorized to seek veterinary care for the client's pet(s) up to the maximum amount selected below. The client agrees to reimburse all related costs.

3. Key & Access. The client authorizes Green Dog personnel to enter the home for the purpose of providing pet care services. Keys or access codes must be provided prior to the first visit.

4. Liability. Green Dog will exercise reasonable care in providing services. Green Dog is not liable for loss, injury, or illness of pets that result from pre-existing conditions, acts of other animals, or circumstances outside our reasonable control.

5. Cancellations. Please notify us as soon as possible for any cancellations. Last-minute cancellations (less than 24 hours) may be subject to a cancellation fee at Green Dog's discretion.

6. Photos & Updates. Green Dog may send photos and updates of your pet via the app. Your pet's images may be used for social media unless you opt out — just let us know.

7. Agreement. By signing below, you confirm that you have read and agree to these terms and authorize Green Dog to provide care for your pet(s) in accordance with this agreement.

Using this website

This website tells you about Green Dog and how to reach us. The prices on it are our current prices and can change; your bill follows the prices we have agreed with you. Sending us a message does not book a visit: a visit is booked once we confirm it.

The photos, words and logo on this site belong to Green Dog, LLC. Please ask before using them, or see our press page for ones you are welcome to use.

Booking and your account happen in our Client Portal at greendog.leashopshq.com, which runs on LeashOps by Maude LLC. Its terms are at leashopshq.com/terms.

Questions

Call or text (608) 446-1491, email greendogllc@gmail.com, or write to Green Dog, LLC, PO Box 620702, Middleton, WI 53562.